Hakim Karriche
Salesforce Technical Lead Engie (Omnistudio - Billing) @Capgemini
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WORK HISTORY
Salesforce Technical Lead Engie (Omnistudio - Billing) @Capgemini
Paris, FR
As a Salesforce OmniStudio Technical Lead, I guide and mentor software developers while designing and implementing end-to-end technical solutions. I build and optimize user journeys using OmniScript, Integration Procedures, and DataRaptors, including web service integrations directly from OmniScripts. On the user interface side, I integrate Lightning Web Components (LWC) and FlexCards to deliver dynamic, responsive experiences. I oversee deployment processes using Copado, ensuring smooth and reliable releases aligned with best practices.I promoted the use of GitHub Copilot
EDUCATION
Trailhead by Salesforce
Data Integration Specialist Superbadge
Université Mouloud Mammeri Tizi-Ouzou
Engineer, Computer Software Engineering
Trailhead by Salesforce
Data integration Specialist, Crm
Trailhead by Salesforce
Apex Specialist Superbadge, Salesforce.com Development
ABOUT HAKIM KARRICHE
With over six years of experience on Salesforce, including three years and eight months specializing in Service Cloud, I am passionate about customer relations in all its forms (customer service, sales, and marketing). I have specialized in Service Cloud and Field Service (territory service). My journey in the world of CRMs began in 2009 with Siebel technology. With solid expertise, I have a strong command of designing and developing complex solutions, consistently delivering high-quality results that are highly valued by clients. I also have in-depth knowledge of the CI/CD pipeline and, more broadly, continuous integration. To further enhance my skills, I have pursued an extensive certification program. It began with Salesforce Service Cloud, Salesforce Field Service, and then Industries CPQ for quote management and generation. Currently, I am in the process of obtaining certifications for Experience Cloud and Salesforce Energy & Utilities.
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