Abdul Hakim M.

About Abdul Hakim M.

With over 13 years of diverse experience in the events industry, I have built a career…

Experience

1. Event Sales & Service Manager

   Palladian Hotel, A Kimpton Hotel

   May 2025 — Present · Seattle, WA, US

   As the primary point of contact for group events and room blocks, I oversee the full sales-to-service cycle for corporate, social, and VIP clientele, ensuring flawless event execution and maximizing revenue opportunities for the hotel. I manage high-profile group reservations, detailed event logistics, and post-event follow-up while maintaining exceptional guest satisfaction.Key Responsibilities & AchievementsSales & Client Management: Lead event and group room block sales from initial inquiry through contract execution, including proposal creation, pricing negotiations, and upselling of hotel services.Event Planning & Execution: Partner with clients to design event experiences tailored to their needs—covering F&B planning, AV requirements and room layouts while ensuring brand consistency and operational efficiency.Group Room Bookings: Manage complex group reservations, including rooming lists, cut-off dates, attrition tracking, payment routing, and special requests. Liaise with revenue and reservations teams to optimize occupancy and rate strategies.Financial Oversight: Prepare accurate billing, manage payment collection, and resolve discrepancies with diplomacy. Cross-Department Coordination: Act as the liaison between clients and hotel departments (culinary, banquet, front desk, housekeeping, engineering) to guarantee seamless event and stay experiences.Operational Documentation: Develop and maintain group resumes, BEOs (Banquet Event Orders), and post-event reports for operational alignment.Relationship Management: Build and sustain relationships with corporate clients, event planners, travel managers, and VIP guests, fostering repeat business and referrals.Venue Expertise: Provide tailored recommendations on event spaces (Glasshouse, Cellar on 2nd, Shaker + Spear, Pennyroyal, Palladian Suite) based on client needs, capacity, and ambiance.

Education

• Maine Department of Education

  GED, General Education Development Certificate GED

  2005 — 2006

• North Seattle College

  Corporate Event Planner

Skills

• Event Management
• Social Media Marketing
• Photography
• Brand Development
• Market Research
• Wedding Planning
• Team Management
• Event Planning
• Investments
• Adobe Photoshop
• Marketing
• Management
• Web Design
• Business Development
• Online Advertising
• Graphic Design
• Team Leadership
• Marketing Communications
• Facebook
• Marketing Strategy
• Crm
• Business Planning
• Photoshop
• Merchandising
• Customer Service
• Entertainment
• Event Staffing
• Entertainment Booking
• Telemarketing
• Party Planning
• Marketing Management
• Sales
• Email Marketing
• Music Production
• Options Trading
• Talent Booking
• Options
• Web Merchandising
• Fashion
• Training