Wafa Hajji

Quality System Engineer @Actia Engineering Services

TN

Ensured and maintained compliance with quality policies, standards, and procedures across multiple engineering projects, in line with ISO 9001 and customer requirements.•Analyzed performance and process data to identify improvement opportunities, enhancing efficiency and customer satisfaction.•Fostered a problem-solving culture by training and supporting cross-functional project teams to apply best practices.•Coordinated with suppliers and internal stakeholders to ensure smooth collaboration, resolve non-conformities, and drive continuous quality improvement.•Developed and maintained KPIs, dashboards, and reporting tools to monitor process performance and supplier quality.•Built and nurtured strong working relationships with project teams in Europe.Key Responsibilities: Led transformative continuous improvement projects aimed at enhancing efficiency, transparency, and cross-departmental collaboration. Automated KPI and reporting systems, reducing manual effort and improving data accuracy.

Lycée Pilote Tunis Bourguiba (LPBT)

Baccalaureate Degree

National Institute of Applied Science and Technology

Preparatory cycle to Chemical engineering studies

National Institute of Applied Science and Technology

Chemical Enginner