Hai Thai
- Role
- Senior Manager of Software Development & Engineering at Comcast
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Hai Thai
Passionate, motivated, pragmatic, result-oriented leader with 19+ years of software…
Experience
Senior Manager of Software Development & Engineering
Apr 2015 — Present
Technologies & Concepts: Agile development, DevSecOps, SRE, graph & NoSQL databases (Neo4j, Cassandra, DynamoDB), cloud computing, pub/sub communication, canary deployment, data & service security (in transport and at rest), privacy (GDPR, CCPA), GraphQL, REST, CI/CD, git/GitHub, Terraform, Prometheus, Grafana, Elasticsearch, Splunk, Nginx, Shell, Node.js, Kotlin, Java, Python, Checkmarx. • Support 2 self-sufficient technical teams of 12 (6 more to be hired), a manager, and 2 Scrum Masters with a culture of collaboration, empowerment, trust, humility, think-customer-first accountable for planning, designing, developing, securing, testing, deploying, scaling, documenting, and supporting 3 quality, highly scalable & distributed mission critical global platforms (built from the ground-up, average ~22+ billion requests/month & growing) running on AWS in multiple active/active geo regions. • Grow and brand these platforms internally, achieve quality of services with 99.99% availability, best practices for security and privacy, acceptable time of data recovery as required and 50ms read/100ms write average API latency. • Ensure best practices for design, code review, timely execution, operating costs (~25% reduced so far), performance, security (top 10 team), budgeting, engineering, testing, data integrity, automation (eliminate toil), deployment (little to no service disruption) and 24/7 operation support. • Actively lead product, technical architecture, strategic and executive leadership planning decision for the group, including partner engagement that fuel product adoption and help build long-term strategy for the service. • Cultivate culture, accountability, partnerships and collaboration between engineering, product, vendors and UI/UX personnel to create holistically designed final products. • Coach and mentor individual contributors & managers for career development (hard & soft skills). Proven in growing individual contributors to tech & people leaders.
Skills
- Voip
- Telecommunications
- Broadband
- Provisioning
- Ip
- Docsis
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