Hailey Postma
Workday | Customer Success Manager | Women’s Sports Enthusiast
- Role
- Senior Customer Success Manager at OneSource Virtual
- Location
- Des Moines, IA, US
- LinkedIn followers
- 500 followers
About Hailey Postma
I have a passion for helping organizations use Workday to optimally manage their workforce.
Experience
Senior Customer Success Manager
Jan 2026 — Present
I partner with customers at a strategic level to understand their current and future state, establish desired outcomes, monitor customer health, and provide solutions to meet their business needs. I establish a trusted adviser relationship, partnering to ensure customer’s overall satisfaction with OSV services. I act as a liaison between OSV service delivery, management and customer, with a focus on aligning all stakeholders to the customer\'s desired outcomes. I assist in adding value for the customer by creating efficiencies in customers\' operations. I ensure customers received communications impacting current services and information regarding new service offerings that could align with customer\'s business strategy.
Education
Iowa State University - Ivy College of Business
MBA Program
2010 — 2012
Iowa State University - Ivy College of Business
B.S., Management and Psychology
2003 — 2007
Skills
- Human Resources Information Systems (Hris)
- Onboarding
- Microsoft Office
- Employment Law
- Benefits Administration
- Training
- New Hire Orientations
- Adp Payroll
- Talent Management
- Employee Relations
- Performance Management
- Workday
- Fmla
- Hris
- Human Resources
- Leadership
- Employee Benefits
- Payroll
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