Hailey Smith
Sales & Account Manager @Stratly
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WORK HISTORY
Sales & Account Manager @Stratly
Toronto, ON, CA
Identify new business opportunities through cold calling, prospecting, and networking. • Conduct discovery calls and product demos to recommend tailored solutions for clients. • Lead the onboarding process, guiding customers through setup and configuration. • Build and maintain strong relationships with clients, advocating for their needs and driving satisfaction. • Promote deeper feature adoption to maximize value for clients. • Achieve and exceed sales targets and KPIs for account growth. • Develop strategies to expand customer accounts, identifying upsell and cross-sell opportunities. • Align customer goals and challenges with our SaaS solution to drive maximum ROI. • Proactively check in to ensure customer success and secure renewals.
EDUCATION
Ryerson University
Early Childhood Education and Teaching
Wilfrid Laurier University
Communications and Psychology
ABOUT HAILEY SMITH
Experienced Account Manager with a demonstrated history of developing and fostering partnerships, driving software adoption, and executing effective solutions across national enterprise organizations.
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