Henry A.
Accomplished Leader • Developer of Talent
- Role
- Store Manager at Harbor Freight Tools
- Location
- Jersey City, NJ, US
- LinkedIn followers
- 500 followers
About Henry A.
Senior operations leader with 15+ years in retail and financial services. Skilled in managing multi-unit operations, boosting performance, and leading high-impact teams. Bilingual in English and Spanish, with expertise in staffing, compliance, sales, and customer service. Known for strong leadership and delivering business results.Core Competencies: Multi-Unit Management | P&L Ownership | Strategic Sales Planning | Talent Acquisition & Development Customer Experience Optimization | Budgeting & Forecasting | KPI-Driven Leadership | Inventory & Shrink Control Cross-Functional Collaboration | Retail Expansion | Operational Excellence | Bilingual (English/Spanish)
Experience
Store Manager
Feb 2021 — Present · Brooklyn, NY, US
Education
Rutgers University
Business Administration and Management, General
Essex County College
Associate of Science (A.S.), Business Administration and Management, General
Skills
- Shrinkage
- New Hire Orientations
- People Development
- Multi-Unit
- Merchandising
- Mortgage Lending
- Training & Development
- Store Management
- Customer Retention
- Store Operations
- Customer Service
- Employee Training
- Employee Relations
- Home Equity
- Customer Experience
- Selling
- Retail
- Leadership
- Associate Development
- Microsoft Office
- Sales
- Planograms
- Profit
- Hiring
- Banking
- Loss Prevention
- Retail Sales
- Specialty Retail
- Inventory Management
- Credit Cards
- Inventory Control
- Coaching
- Strategy
- Succession Planning
- Customer Satisfaction
- Training
- New Store Openings
- Retail Banking
- Bilingual
- Merchandise Planning
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