Timothy Haggerty

About Timothy Haggerty

Director of the Card Partnerships Data & Field Services Engineering teams at Capital One,…

Experience

1. Technical Director of Partnerships Data and Field Services

   Capital One

   Jun 2021 — Present

   A dynamic and empathetic leader of two functions: 1) Non API data interfacing between our branded card partner & 3rd parties that enables enrichment of data & processing. 2) Coding and configuration of a Salesforce.com instance & associated data and processing that supports our in-store field account management (boots on the ground) team. With always-on resiliency & using everything the cloud & remote services have to offer we- send & receive a valuable collection of data files and visualizations to/from our partners & 3rd parties that enable the management of operations, campaigns, program analytics & optimizations, design & release of new capabilities, customer behavior analytics, current & predictive insights, compliance, fraud, on & on. You need it, we can deliver it, you have it, we can ingest & use it- work closely with our data analyst community to extend their capabilities through technical innovation and our data engineering skillset that bridges their needs to the powerful solutions that are available, being an open source FinTech, there is almost unlimited access to available options - provide highly secure human & system interface methods that provides frictionless access to what matters whenever it is needed that includes real-time dashboards - put optimized & safe (using COVID heatmaps) store visit selection & route optimizations into the hands of our account managers that includes simple fingertip visit notes smartphone designs, geo-routing & auto store visit setup using GPS, custom extensions to SFDC for data protection, scorecards & data analysis that account managers crave, analytics, efficient methods of customizations by partner - lead and motivate our very capable Sr. Managers in a world class level of operational support: cyber & security compliance, refactoring, data quality, last line of defense for our partners in regards to upstream data, operational, & infrastructure issues, we work to anticipate & prepare for the unexpected.

Education

• Central Washington University

  BS, Business Administration

  1985 — 1987

• Central Washington University

  Bachelor of Science (B.S.), Accounting and Finance, Computer Science

  1984 — 1987

Skills

• Management
• Shell Scripting
• Requirements Analysis
• Troubleshooting
• Sql
• Itil
• Systems Analysis
• IT Strategy
• Pl/Sql
• Unix
• Access
• Solaris
• Linux
• Business Process Improvement
• Iis
• Outsourcing
• Javascript
• Integration
• Deployment
• Disaster Recovery
• Application Development
• IT Operations
• Vendor Management
• Testing
• Enterprise Architecture
• IT Management
• Apache
• Servers
• Microsoft Sql Server
• Software Documentation
• Security
• Sdlc
• Database Administration
• Data Center
• Software Development
• Process Improvement
• Databases
• Cross-Functional Team Leadership
• Business Analysis
• Software Development Life Cycle (Sdlc)