Julia Hagen

About Julia Hagen

Retail Innovation | Strategy | Business Operations I\'m a strategic operations and partnerships leader focused on developing comprehensive business strategies that drive growth while creating meaningful impact. With more than 10 years of experience spanning retail, e-commerce, and recommerce, I\'ve developed expertise in- Crafting and implementing strategies that align corporate objectives with market opportunities- Managing multi-million dollar P & Ls and delivering consistent growth, even in challenging markets- Building high-performing frameworks that optimize performance, resource allocation, and decision-making- Creating strategic roadmaps that balance sustainability and mission-oriented goals with operational excellence- Developing data-driven frameworks that optimize performance, resource allocation, and decision-making- Executing successful market expansion initiatives, including international launchesAt Trove Recommerce, I\'ve led strategic partnerships with brands like Patagonia, Canada Goose, Levi\'s, and Arc\'teryx, resulting in multi-million dollar growth programs - including a Canadian market launch that delivered 3x gross merchandise value in its first week. I\'ve also spearheaded complex organizational change initiatives, leading teams through transitions by setting clear priorities, creating structured processes, and facilitating open communication channels.I\'m passionate about organizations that combine strategic excellence with purpose-driven missions. I thrive in environments where business growth and positive impact go hand-in-hand, whether through business transformation, circular economy innovation, or retail applications of technology.Would love to connect if you\'re interested in circularity, retail innovation, fashion tech, or mission-driven leadership.

Experience

1. Director, Strategic Partnerships

   Trove

   Sep 2024 — Present

   Trove is at the forefront of the branded resale and trade-in industry, providing brands with a robust platform to efficiently launch, manage, and scale their resale programs. Trove\'s suite of recommerce tools empower brands such as Patagonia, Arc\'teryx and On to connect with new customers across all demographics, optimize resale strategies with comprehensive analytics, and maintain seamless operations across multiple channels.As a Certified B Corporation, Trove is more than just a technology provider; it is a catalyst for sustainability in retail, helping decouple revenue from net new production and driving the industry toward a future where commerce and environmental responsibility go hand in hand

Education

• Richmond American University London

  Intensive Study - Business

• Washington State University

  Bachelor of Arts (BA), Business and Communication

Skills

• Customer Service
• Sharepoint
• Pitchengine
• Press Releases
• Public Speaking
• Marketing
• Qualitative Research
• Powerpoint
• Microsoft Excel
• Quantitative Research
• Fashion
• Time Management
• Microsoft Office
• Sales
• Microsoft Word
• Adobe
• Event Planning
• Associated Press Style
• Digital Marketing
• Survey Monkey
• Qualtrics
• Social Media
• Public Relations
• Media Relations
• Facebook
• Cisionpoint
• Merchandising
• Social Networking
• Writing
• Social Media Marketing
• Leadership
• Retail
• E-Commerce
• Salesforce.com
• Inventory Management
• Klout
• Marketing Strategy
• Email Marketing
• Retail Buying
• Google Analytics