Hafiz Matti

Senior Network Security Engineer @Palo Alto Networks

Palo Alto Networks, the global cybersecurity leader, is shaping the cloud-centric future with technology transforming how people and organizations operate. Our mission is to be the cybersecurity partner of choice, protecting our digital way of life. • Provide post-sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web • Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner • Conduct fault isolation and root cause analysis of issues ranging from IPsec VPN, Security Policy, Virtual Router, Global Protect, High-Availability, Decryption, and APP-ID • Provide Technical Support to customers and partners in areas of Networking, Network Security, Authentication, Virtualization, cloud migration, security, Threat context, analysis, etc. • Skills: LDAP · SAML 2.0 · Virtualization · Network Security · Threat & Vulnerability Management · Networking. SSL Decryption · Customer Experience · Wireshark. GlobalProtect · Virtualization · Routing · DOS and Zone Protection · URL Filtering. Border Gateway Protocol (BGP) · Open Shortest Path First (OSPF) · CentOS · Linux. Panorama