Hafeez Khan Hz

Intent Analyst & Sales Team Lead | Expert in Customer Insights, Training, and Performance Optimization | Proven Track Record in Exceeding KPIs

Role: Intent Analyst at Continuum Global Solutions
Location: Indore, MP, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Hafeez Khan Hz

As a results-driven Intent Analyst and accomplished Sales Leader, I thrive at the…

Experience

Intent Analyst
Continuum Global Solutions
Jan 2024 — Present · Indore, IN
Developed and maintained performance dashboards in MS Excel to guide business decisions- Analyzed U.S. customer voice interactions to identify patterns, trends, and actionable insights- Consistently achieved 100% on all KPI metrics and recognized as Top Performer for accuracy- Mentored junior analysts, fostering a culture of quality and continuous improvement.

Contact information

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Current company

Continuum Global Solutions

Outsourcing and Offshoring Consulting · 5.4K employees · Founded 2019 · Dallas, Texas, United States

With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced customer experience. Powered by a team of over global service and support champions, each interaction is a chance to create positive and unforgettable moments. Job Openings: https://careers.continuumgbl.com/search/?createNewAlert=false & q= & locationsearch= & optionsFacetsDD_dept= & optionsFacetsDD_location=

continuumgbl.com

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