Hafiza Tasleem
Social Media Manager and Customer Relationship Manager @Tynor Orthotics Private Limited
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WORK HISTORY
Social Media Manager and Customer Relationship Manager @Tynor Orthotics Private Limited
Mohali district, IN
Managing social media presence and customer interactions. I create and share content, monitor engagement, and respond to customer queries to ensure smooth communication and a positive brand experience.
EDUCATION
Punjab Technical University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Punjab Technical University
Masters, Human Resources Management and Finance
ABOUT HAFIZA TASLEEM
I share my thoughts and experiences every Monday and Thursday — join me on my journey of learning and growth.I’m a results-driven professional with a strong academic background and hands-on experience in customer success, team management, and social media. I have completed my BBA and an MBA in Human Resources and Finance from Punjab Technical University.Over the past three years, I’ve worked across multiple business areas, enhancing customer satisfaction, resolving complex issues, and building long-term relationships with clients. Currently, I’m part of Tynor Orthotics, where I manage customer relationships and social media communication, gaining valuable exposure to brand building, content strategy, and online engagement.Skills & Expertise:Social Media Strategy & Content ManagementCustomer Success & Relationship ManagementTeam Management & Peer LeadershipSales Support & Account ManagementEscalation Handling & Problem SolvingCross-functional Collaboration & CommunicationCRM Tools & Systems (Salesforce, Sap-CRM, Zoho)I’m passionate about improving workflows, creating impactful content, and delivering the best possible experience to customers and teams alike. I believe in continuous learning and finding new ways to add value and drive growth.Let’s connect and share ideas, experiences, and opportunities to grow together!I am passionate about optimizing workflows, creating engaging social media campaigns, and improving customer experience. I continuously look for new ways to drive better business outcomes and deliver value to both the organization and its customers.
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