Hadyn Kernal Paternite
Working to make healthcare more intuitive and accessible to traditionally underserved populations.
- Role
- Director of Behavioral Health Grants at Absentee Shawnee Tribal Health System
- Location
- Oklahoma City, OK, US
- LinkedIn followers
- 500 followers
About Hadyn Kernal Paternite
UX/CX/EX SPECIALIST with extensive formal education, training, and 20+ years of experience developing and executing UX strategies to drive product success by improving the customer and client experience for:• B2C, B2B, and enterprise• Across multiple industries and new product categories• Start-ups to multinational companies, non-profits and government agencies• For the web, mobile, desktop, television, and physical environments• As an in-house manager, individual contributor, and an external consultantDrives rapid, iterative user testing, producing actionable results congruent with the product development schedule, to meet business and customer needs, improving retention, increasing engagement, and driving sales and customer loyalty. Provides research advocacy, leadership, and project management, working with cross-functional teams (e.g, engineering, design, product management, beta, QA, and marketing) with experience participating in both determination of product requirements and post-release evaluation. Expert knowledge of consumer electronics, healthcare, energy, construction, and genomics.MethodsMarket AnalysisStrategic positioning, product requirements, business process analysis, GAP, SWOT, and use case documentation QualitativeEthnographic studies, interviews, journey mapping, personas, use cases, contextual inquiry, usability testing, focus groups, surveys.QuantitativeData science, analytics, statistics, web metrics, A/B testing, pricing, competitive analysis, data mining. If traditional methodologies don\'t apply, I\'ll work with you to find something that does.
Experience
Director of Behavioral Health Grants
Absentee Shawnee Tribal Health System
Jul 2024 — Present · Norman, OK, US
Education
Stanford University
PhD, Communication Theory and Research/Human Computer Interaction
The University of Texas at Austin
MSN, Hospital Administration and Healthcare System Management
Hampshire College
BA, Film and Women's Studies
The University of Texas at Austin
RN, Nursing
San Francisco State University
MA - Social Psychology, Mass Communication/Media Studies
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