Dawn H.

Head of Maintenance Services @Porterbrook

Develop and deliver the maintenance strategy to align with corporate objectives and our customer soggy leasefleet obligations.• Drive continuous improvement across maintenance activities, optimising lifecycle costs and asset reliability.• Lead the planning and execution of mid-life refurbishments, upgrades, and modifications.• Ensure maintenance programmes are delivered to the highest standards of safety, compliance, and performance.• Lead the engineering maintenance engineers in overseeing depot and supplier maintenance operations, ensuringservice contracts are delivered effectively.• Act as the accountable manager for maintenance safety standards, ensuring compliance with Railway GroupStandards, ORR, and other regulatory requirements.• Champion a strong safety and quality culture across all maintenance partners and internal teams.• Manage audits, inspections, and certification processes.• Work closely with TOCs, OEMs, and maintenance providers to ensure contractual obligations are met.• Build effective relationships with industry regulators, suppliers, and leasing customers.• Represent Maintenance Services department at technical committees and peer NIR peer reviews.• Manage maintenance budgets, ensuring cost control and value for money.• lead the team to negotiate and monitor, contracts• Support commercial teams in bid, lease, and contract negotiations with maintenance expertise.• Lead, coach, and develop the Maintenance Services team to build technical capability and leadership strength.• Adopted a collaborative and high-performance culture across the fleet and engineering.• Demonstrable knowledge of railway safety, quality standards, and regulatory frameworks.• Excellent stakeholder management skills, with ability to influence at executive and industry level.• Financial acumen with experience of managing budgets and supplier contracts.• Strong leadership and people management skills, with ability to develop technical and operational teams.