Hadia Hassan
Sales Advisor @BT Group
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WORK HISTORY
Sales Advisor @BT Group
Conducted customer needs analysis to deliver tailored digital solutions and build customer loyalty.Provided end-to-end customer support, including product demonstrations and after-sales service.Maintained strong knowledge of BT/EE products and competitors to effectively handle objections.Generated and converted leads through outbound sales and relationship building.Managed customer interactions and sales pipelines using CRM systems.Resolved customer inquiries through effective problem-solving and support.Achieved the highest enrichment and mobile sales in the first month.
EDUCATION
Beaconhouse
A'levels , Humanities/Humanistic Studies
National Defence University
Bachelor of Science, Peace Studies and Conflict Resolution
Lancaster University
Digital Business Innovation and Management
Lancaster University
Master of Science, E-Commerce/Electronic Commerce
ABOUT HADIA HASSAN
At Abacus Consulting, our team advanced talent acquisition strategies, leveraging my HR expertise and relationship-building acumen to enhance client partnerships. I have worked primarily as POC for clients, handling and managing multiple clients. With a foundation in Peace Studies and Conflict Resolution from National Defence University, I excel at fostering collaborative environments and long-term customer relationships.Currently immersed in Digital Business Innovation and Management at Lancaster University, I am sharpening my SaaS sales and digital marketing competencies. These skills, coupled with certifications in Strategic HR from LinkedIn, underpin my commitment to integrating innovative digital solutions into human resources practices. I am putting my learning to practice as a Business Analyst @ Quoli, as a bridge between the design and development team using Jira.
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