Harshad Deshpande
Director, Professional Services & Support
- Role
- Director, Support at insightsoftware
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Harshad Deshpande
Experienced Technical Support Manager with a demonstrated history of working in the computer software industry. Skilled in Service Delivery, Requirements Analysis, Service-Level Agreements (SLA), ITIL, and Customer Relationship Management (CRM). Strong support professional with a BBA focused in Business Administration and Management.
Experience
Director, Support
Jun 2022 — Present · IN
Education
Periyar University
BBA, Business Administration and Management, General
2009 — 2011
Skills
- Team Management
- Management
- Team Leadership
- Sla
- Outsourcing
- IT Service Management
- Vendor Management
- Pre-Sales
- Servers
- Crm
- Itil
- Project Management
- Bpo
- Service Delivery
- Business Analysis
- Requirements Analysis
- Cloud Computing
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