Hader Ali

Service Designer @BT Group

London, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Aug 2022 — Present

Service Designer @BT Group

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London, GB

Collaborating with cross-functional teams to design and deliver user-centred services, improving organisational workflows and user (customer & colleagues) experiences. Utilise tools like blueprints, wireframes and design management to tackle complex service challenges to achieve business goals and user needs.

EDUCATION

N/A

Loughborough University London

Masters (MSc), Design Innovation (full-time)

N/A

Bayes Business School

Masters (MSc), Innovation, Creativity & Leadership (part-time)

N/A

Durham University Business School

Doctorate of Business Administration (DBA), Business Administration and Management, General

SKILLS

Marketing StrategySocial EntrepreneurshipInnovation ManagementEntrepreneurshipMarket ResearchInnovation ConsultingTeam ManagementExecutive SearchInternational SalesStrategyNegotiationMarketing ManagementEvent ManagementB2bMarket IntelligenceStart-UpsEntrepreneurNew Business DevelopmentBusiness DevelopmentProduct DevelopmentBusiness StrategyManagementConsultingCoachingBusiness-to-Business (B2b)LeadershipSalesRecruitingRecruitment AdvertisingLead GenerationAccount ManagementChange ManagementSales Management

ABOUT HADER ALI

I am a Innovation & Design (Service, Experience, Research) Lead specialising in service…

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