Hac Nguyen
Senior Technical Writer @Zoom
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WORK HISTORY
Senior Technical Writer @Zoom
EDUCATION
California State University - East Bay
Bachelor of Business Administration - BBA, Marketing
ABOUT HAC NGUYEN
Senior Technical Writer/Team Lead/Project Manager/SCRUM Master with strength in delivering high quality content under time pressure: enterprise solutions, on-premise applications, cloud SaaS.• Key contributor to Agile based product and DevOps teams. • Reputation as a strong project manager: maximizing resources, deliver on commitments• Gifted communicator: able to write for technical and non-technical audiences• Life-long learner - able to learn new skills, technologies, methodologies• DITA IXIASOFT, Help Content Overlays (digital help), Git Hub, Rest API Documentation
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