Syed Ali
Process Consulting | Digital Transformation | AI & Enterprise Operations | Emerging Tech Adoption | Innovation Strategy | Analytics | Business Excellence
- Role
- Transformation Director - Edtech, Cmt & Hphs Vertical at Firstsource
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Syed Ali
Syed Ali has over 15 years of experience in consulting, project management and process…
Experience
Transformation Director - Edtech, Cmt & Hphs Vertical
Feb 2024 — Present · Hyderabad, IN
Engineered cross-continental transformation strategy, targeting Healthcare, EdTech, and CMT sectors across the US, UK, and Australia region. • Spearheaded the integration of AI, process mining, and RPA, enhancing operations across 10+ key accounts. • Directed successful win-back campaigns and managed P&L to ensure significant cost savings and revenue growth. • Managed full lifecycle of vertical transformation projects from conception to execution and post-launch analysis.
Education
Mufakkham Jah college of Engneering and Technology
Bachelor of Engineering (B.E.), Instrumentation
2002 — 2006
LFJC
11th & 12th
2000 — 2002
University of Northern Virginia - Annandale
MS, in Computer Science
2007 — 2008
Skills
- Project Management
- Process Excellence
- Crm
- Six Sigma
- Lean Tools
- Process Improvement
- Program Management
- Quality Assurance
- Reengineering
- User Acceptance Testing
- Testing
- Team Leadership
- Sdlc
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