Haatim Abdul-Zahir
IT Lifecycle Specialist @Cleveland Clinic
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WORK HISTORY
IT Lifecycle Specialist @Cleveland Clinic
Cleveland, OH, US
Managed end-to-end IT asset lifecycle, including procurement support, imaging/re-imaging, deployment, upgrades, inventory tracking, and secure decommissioning of legacy equipment.Administered Active Directory to support workstation provisioning, access management, and compliance in an enterprise healthcare environment.Installed, configured, and supported enterprise hardware and software across user workstations, ensuring system reliability and operational readiness.Followed site-specific and compliance-driven procedures to troubleshoot, upgrade, and standardize enterprise IT workstations.Delivered hands-on technical support for hardware, software, and network issues with clear, empathetic communication to end-users.Created and maintained detailed technical documentation for workstation builds, incidents, and resolutions.
ABOUT HAATIM ABDUL-ZAHIR
Motivated Cybersecurity student, committed to academic excellence and continuous learning in the field of cybersecurity. Excels in problem-solving, analytical thinking, and technical skills. Exhibits a strong work ethic, adaptability, and the ability to work effectively both as part of a team and independently. Eager to contribute to and learn from future cybersecurity roles, with a commitment to advancing personal and professional development.
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