Heather McMahon
Strategic Solutions | Digital Transformation | Client Services | Change Management | Operations
- Role
- Managing Director at RRD
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Heather McMahon
Self-motivated and accomplished professional with an exceptional, multi-faceted background as a Client Services Director with a proven track record of developing long-term business relationships, targeted account acquisitions and unparalleled service delivery. A reputation for aggressively identifying opportunities and providing strategic business solutions to client stakeholders. An impressive record of achievement in managing lean budgets and staffing while increasing profitability and expanding services. A talent for recognizing and analyzing client pain points, rapidly troubleshooting and deploying innovative and creative solutions.
Experience
Managing Director
Oct 2023 — Present · NY, US
Education
Wheeling University
B.S., Criminal Justice
2001 — 2005
Marshall University
M.S., Criminal Justice
2005 — 2007
Skills
- Vendor Relationships
- Visio
- Business Development
- Sales Process
- Accounts Payable
- Recruiting
- Citrix
- Staff Development
- Project Management
- Vendor Management
- Contract Negotiation
- Operations Management
- Training
- Customer Satisfaction
- New Business Development
- Performance Management
- Crm
- Employee Training
- Microsoft Word
- Team Leadership
- Proofreading
- Human Resources
- Conflict Resolution
- Bpo
- Outsourcing
- Team Management
- Social Media
- Proof of Concept
- Account Management
- Microsoft Office
- Marketing
- Peoplesoft
- Manage Client Relationships
- Rfp Generation
- Forecasting
- Contract Management
- Operational Excellence
- Leadership
- Customer Service
- Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.