H. D. Woodruff
Operations Manager at Grainger
- Role
- Operations Manager at Grainger
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About H. D. Woodruff
Enthusiastic Sales/Customer service leader with years of experience in Logistic and…
Experience
Operations Manager
Dec 2008 — Present · Houston, TX, US
Communicates and executes a sound business strategy to team members that embraces change management. • Makes sound, fact-based business decisions to support the needs and objectives of the business. • Lead the team to become the customer’s first choice for the products and services they need to keep their workplaces safe, efficient, and functioning by leading the location’s efforts for all customer interactions within aligned branch locations.• Balances operating expenses with higher level of service, while looking for ways to improve processes and remove non-value added activities.• Builds a continuous improvement (CI) culture by promoting CI methodologies and supporting implementation of projects. Encourages all team members to look for improvement opportunities. • Creates an environment where team members are engaged, empowered, enthusiastic, and committed to the success of the company. • Coaches the growth and development of branch team members • Ensures key people drivers of Selection, On-boarding, Coaching, and Rewards & Recognition are executed and support team member engagement.
Skills
- Sales Process
- Contract Negotiation
- Operations Management
- New Business Development
- Team Leadership
- Inventory Management
- Sales
- Account Management
- Strategy
- Leadership
- Sales Operations
- Customer Service
- Sales Management
- Management
- Team Building
- Strategic Planning
- Process Improvement
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