Gyalmo Singh

About Gyalmo Singh

As the Director of Operations at Career Giants, India, I lead the strategic and operational aspects of the company, which provides career coaching and guidance services to professionals and students. I have over eight years of experience in recruitment, training, and management.Besides I have worked with international preschool as Centre Head for 5 years.I have successfully recruited and trained hundreds of professionals for various clients, using my skills in recruiting, full life cycle recruiting, and internet recruiting. I am passionate about helping people achieve their career goals, and I leverage my competencies in leadership, communication, and problem-solving to deliver high-quality services and solutions. I am always looking for new opportunities to learn and grow, and to contribute to the field of human resources and career development.

Experience

1. Center Head

   Cca

   Feb 2024 — Present · Lucknow, IN

   Operations & Centre Management* Oversee day-to-day operations of the training centre to ensure smooth delivery of all programs.* Ensure compliance with institutional policies, global vocational standards, and quality assurance frameworks.* Manage infrastructure, digital platforms, and tech tools used for e-learning and hybrid delivery.2. Academic Administration* Coordinate timetables, academic calendars, and class scheduling for vocational and certification programs.* Supervise onboarding and ongoing support for trainers, assessors, and academic staff.* Monitor learner attendance, performance, and progression in alignment with awarding body requirements.3. Team Leadership & Staff Development* Lead, train, and evaluate academic and support staff to maintain high delivery standards.* Conduct regular team meetings, performance reviews, and training workshops to enhance staff productivity.4. Student Support & Engagement* Act as the primary point of contact for student queries, grievances, and feedback.* Support student recruitment, admissions, enrolment, induction, and retention efforts.* Ensure effective delivery of career guidance, mentorship, and internship support services.6. Sales, Marketing & Outreach* Support business development through local and global B2B/B2C marketing strategies.* Organise seminars, career talks, and orientation sessions in schools, colleges, and universities to promote vocational programs.* Coordinate digital campaigns, webinars, open days, and promotional events.7. Financial Oversight* Monitor budgets, invoicing, and fee collections* Collaborate with finance teams to track payments, scholarships, and partner commissions.8. Strategic Development* Contribute to the growth of new programs, partnerships, and digital tools aligned with market needs.* Support senior management with strategic planning, reporting, and project implementation.

Education

• University of Lucknow

  Postgraduate Degree, Human Resources Management/Personnel Administration, General