Gwendolyn Spung

About Gwendolyn Spung

Innovative Instructional Design & Learning Solutions Expert Transforming Learning Experiences Through Strategic Design and Technology Integration Available for permanent or contract work. I design and develop impactful web-based and mobile training solutions that drive measurable performance improvements. Some of the things I excel in are: needs analysis, project management, stakeholder collaboration, delivering high-quality learning experiences and measuring training value. I can balance multiple priorities while maintaining a focus on learner satisfaction and organizational goals. Skills include: Instructional Design | E-learning Development | Mobile & Web-based Training | Needs Analysis | Rise Articulate Storyline| Vyond | Canva | WordPress | Learning Management Systems (LMS) Project Management | Performance Measurement | Multimedia Content Creation | Sales Skills Agile & ADDIE Methodologies | Training Program Evaluation | Mentoring & Professional Development Education: Masters from Georgia State University in Instructional Technology Bachelor\'s from The Ohio State University in Business Administration. Specialties: Certified Instructional Designer - ASTD Certified in Jack Phillip\'s Levels of Evaluation Mid Level Management Certification from Georgia Institute of Technology

Experience

1. Specialist, Instructional Designer

   DIRECTV

   May 2021 — Present · Atlanta, GA, US

   Lead the design and development of comprehensive learning solutions across all DIRECTV business units, collaborating with stakeholders at all organizational levels.• Conducted thorough needs assessments with clients, resulting in targeted training interventions that measurably close performance gaps.• Wrote high-level design plans that outlined all work that needed to be accomplished for business needs. Worked with SME’s across all business units to make sure training materials aligned with their needs. Held all review sessions and made changes as needed. • Designed responsive, mobile-enabled courses using RISE, Storyline, Vyond (Videos), Canva, Word Press, PowerPoint, Excel and Word. Consistently achieving 4.8/5.0 learner satisfaction ratings.• Implemented end-to-end project management for all training initiatives, ensuring on-time delivery and alignment with business objectives.• Served on the Rewards and Recognition team, developing programs that boost employee engagement and recognition across the organization.• Mentored emerging talent through the Professional Development Mentoring Program, directly contributing to mentee\'s career advancement and promotion.

Education

• The Ohio State University

  Bachelor of Business Administration - BBA

• Georgia State University

  Master's degree