Gwendolyn Drain

Sr Staffing Specialist @Employment Enterprises, Inc.

Manassas, VA, US

Responsible for Staffing Executive Administrative & Clerical support. Including, Project Management for Staffing within a prominent university in the District of Columbia. Also responsible for client development as well as oversight for the staff and branch operations and training. My goal was to ensure that customer service and revenue goals are attained and done so in accordance with company policies and procedures. • Reviewed morning reports on a daily basis showing employees starting and ending assignments, and those scheduled for quality checks. • Conducted daily morning meeting with staff to review and prioritize open orders, to assign workflow and/or other duties, to alert of potential new business, and to provide status on achievement on set goals (i.e. gross profit, fills, marketing board). • Monitored the daily workflow within the branch and adjust as necessary.• Coordinated staff work schedules and leave requests to meet the business needs of the branch.• Mentored newly hired or promoted employees, including initial training of office procedures and protocol.