Gwen Smith
Clinical Engagement & Commercial Strategy Physical Therapist @Hinge Health
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WORK HISTORY
Clinical Engagement & Commercial Strategy Physical Therapist @Hinge Health
Portland, OR, US
Clinical SME driving member adoption, client retention, and revenue growth through high-impact onsite and virtual experiences. Represent Hinge Health at critical client moments, aligning clinical value with employer business outcomes to support renewals, expansions, and client retention.Support contract renewals and upsells by leading employer-facing events, HH@Work activations, and client health fairs.Drive enrollment growth, appointment utilization, and CAC efficiency through strategic event execution and virtual engagement.Partner with Sales, Client Success, and Employer Strategy to influence deal momentum and long-term account growth.Translate member and client insights into actionable feedback for GTM strategy, product positioning, and messaging.Deliver post-event performance reporting tied to commercial and engagement outcomes.Support virtual enrollment workflows, member approvals, and PT-led webinars to increase adoption and access to care. Enhance product quality and AI performance through exercise video review, clinical annotation, and field-driven insights.
EDUCATION
Willamette University
Bachelor of Arts, Psychology, Spanish, Sociology
Universidad San Francisco de Quito
Spanish
Austin College
Bachelor's degree, Psychology
Azusa Pacific University
Doctor of Physical Therapy, Physical Therapy/Therapist
ABOUT GWEN SMITH
Clinician and communicator with a passion for advancing care through both innovation and human connection. I bring a unique blend of digital health experience, hands-on clinical expertise, and business ownership as the founder of my own pelvic health physical therapy practice. At Hinge Health, I’ve contributed to clinical strategy, product collaboration, and member-facing education—gaining firsthand insight into how tech-enabled care can transform outcomes.In my own practice, I’ve worked directly with patients using personalized, hands-on treatment plans to restore function, improve quality of life and educate and treat patients for pelvic floor dysfunction. I’m a strong advocate for accessible, evidence-based care, and I enjoy speaking to diverse audiences—whether in clinical education settings or public events focused on pelvic health and wellness.Now, I’m exploring opportunities in health tech consulting or sales where I can merge clinical insight with strategic communication, helping mission-driven organizations expand access, tell their story, and deliver real results.
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