Gwen Montgomery
Director of Operations @WellSky
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WORK HISTORY
Director of Operations @WellSky
Leading New Client Implementations
SKILLS
ABOUT GWEN MONTGOMERY
Seasoned Healthcare Operations Executive focused on leading and scaling high-performing post-acute and home-based care programs across Medicare Advantage, Medicaid and Commercial lines. Successfully managed P&L for operations generating over $400M in revenue, achieving 20%+ growth through strategic program launches (DME/Home Health). Expert in Utilization Management (UM), vendor partnership oversight, and driving critical quality compliance (Stars/HEDIS) to improve health outcomes for ~2M members. Proven ability to optimize end-to-end processes, reducing intake turnaround time by 40%, while building and mentoring engaged teams to deliver exceptional client and provider satisfaction (85%+ retention). A strategic, collaborative leader who excels in highly regulated, fast-moving environments.
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