Georges Wakim

Copilot Subject Matter Expert @Microsoft

Montreal, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Copilot Subject Matter Expert @Microsoft

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QC, CA

EDUCATION

2019 — 2020

Montreal College of Information Technology

Diploma of College Studies, Network and System Administration

2004 — 2008

American University of Technology

Bachelor of Science (BS), Computer Science

SKILLS

DatabasesMicrosoft Sql ServerNetworkingTestingSoftware Quality AssuranceIisJavascriptTroubleshootingQuality AssuranceSystem TestingTeam LeadershipSoftware DocumentationSqlMicrosoft OfficeProject ManagementSoftware DevelopmentHtmlSoftware InstallationManagementWeb DevelopmentTechnical SupportWindowsRequirements AnalysisIntegrationOperating SystemsCustomer Relationship Management (Crm)CrmComputer HardwareTcp/IpProgramming

ABOUT GEORGES WAKIM

More than 17 years of experience in IT, System Administration, Implementation and Management. Worked at an operational and managerial level and had the opportunity to manage an international award winner product, the GOLD IAPH World Ports IT award.(“IAPH”, International Association of Ports and knowledge of System Administration, Business Development, System Implementation, Technical Support Management, and Quality Assurance for different industries and products (Inventory, Maritime Traffic, Warehousing, Port Management and Time Management).My role consists of controlling the configuration of the system and ensuring consistency of implementation across the modules, setting up user profiles, data site management etc, performing periodic upgrades, assist with installations, configurations and provide training.Expertise: System Administration, Product Management, Business Development, Estimation, Operation Management, Technical Support, Information Technology and Software Development.Industry: Mobile Apps, Port management, Operations and Resource management, Warehousing, Maritime Traffic, Time Management, Access Control, Hotel Management and Inventory Management.Tools and techniques: Microsoft SQL Server – Windows Server – Microsoft Dynamic CRM – Microsoft Azure – Windows Mobile Device Center – Microsoft Teams – Sharepoint – Microsoft Exchange Online – Active Directory – VMWare – Microsoft 365 – Linux – Citrix – Airwatch mdm – EMS - Intune - Endpoint - MEM - Cloud Technologies - Defender - VIVA - Analytics - AI (Artificial Intelligence)- CopilotSkills Summary: Reliable professional | Committed | Multi-Skilled person | Problem solving | Enthusiastic | Responsible | Punctual | Dependable | Experienced | Organizing | Flexible | Hard worker | Quick learner | Executing

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Georges Wakim — Copilot Subject Matter Expert at Microsoft in Montreal, QC, CA | Unifers