Venkatesh Gnanasekaran

About Venkatesh Gnanasekaran

Business Leader with an appropriate blend of experience across functions and Industry…

Experience

1. Client Partner Executive (for Apac Region)

   IBM

   Jul 2017 — Present · Chennai, IN

   Current Role – Client Partner Executive ( Asia Pacific – Cloud Managed Services), P & LAs Client Partner Executive for Asia Pacific Customers- Leading the Asia Pacific Region on Client Partnership Role.This role constructs partnerships between clients, team, vendors, and subcontractor organizations and manages the implementation of these partnerships to address business opportunities They have equally balanced skills in five key general management areas. Accountable for meeting revenue, profit, and growth objectives and for improving overall customer satisfaction targets in Cloud Managed Services. Responsible to build and maintain strong client relationships at all levels with the objective of being a trusted business partner. Proactively work with client to identify their business objectives, priorities and directions, critical success factors and applies this knowledge to establish and implement an Account Strategy. They translate customer requirements into formal agreements, establishing specific solutions, and leading the efforts that culminate in client acceptance of the results. They have overall responsibility for their contractual cost, schedule, and contractual deliverables. Executive /StrategicFocuses on the alignment of the business strategies of both parties and setting overall direction for the relationship Key Point of Escalation for Customer Satisfaction Oversight of entire accountClient Advocate / Trusted advisorContract & Financial Management Stakeholder Management Client RelationshipFinancial Management P & LContracts ManagementSales CadenceStrategic Governance Revenue GrowthOperational Scorecards

Education

• Indian Institute of Management, Kozhikode

  Certificate Program

• University of Madras

  B.E. MBA, (Ph.D, Data Science)

• INSEAD

  Transforming Your Business with AI

  2022

• FSSA

  Certificate Program

Skills

• Training
• Managed Services
• Customer Relationship Management (Crm)
• IT Governance
• Vendor Management
• Cloud Computing
• Project Management
• Governance
• Crm
• Itil
• Business Development
• Team Management
• Solution Architecture
• Business Strategy
• Pmp
• Leadership
• Strategy
• Human Resources
• Thought Leadership
• Pre-Sales
• Management
• Team Building
• Infrastructure
• Service Delivery
• Global Delivery