Guy Eid
Customer Support Manager @Systemex Automation
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WORK HISTORY
Customer Support Manager @Systemex Automation
Laval, QC, CA
EDUCATION
McGill University School of Continuing Studies
Certificate, Business Administration and Management, General
American University of Beirut
Bachelor of Engineering - BE, Electrical and Electronics Engineering
SKILLS
ABOUT GUY EID
I bring extensive experience in customer support management, leading large and remote teams.I help OEMs, distributors, engineering firms, and healthcare organizations scale their service operations in sync with business growth.I’m recognized for delivering high‑impact solutions in regulated environments, driving cross‑functional alignment, and setting high operational standards.My approach combines progressive leadership with long‑term strategic thinking, resulting in measurable cost efficiencies, revenue gains, and excellent customer experience.
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