Gaetano Dipasqua
- Role
- Manager, Pharmacy Contact Center at Kaiser Permanente
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Gaetano Dipasqua
An accomplished leader with extensive frontline and executive experience in the Pharmacy…
Experience
Manager, Pharmacy Contact Center
Jun 2017 — Present
Leads, organizes and directs a team of 95 healthcare professionals, ensuring consistent execution of tasks related to receiving, processing and clinical review of prescription orders prior to reaching the fulfillment center. Responsible for making sure this team exceeds our members expectations for quality, safety and service.
Skills
- Swot Analysis
- Sales
- Team Building
- Pharmacy
- Human Resources
- Team Leadership
- Inventory Control
- P&L
- Operations Management
- Customer Service
- Leadership Development
- Strategic Planning
- Talent Acquisition
- Strategy
- Recruiting
- Budgeting
- Analysis
- Performance Management
- Budgets
- Talent Assessment
- Profit
- Time Management
- Change Management
- Retail
- Training
- Forecasting
- Healthcare
- Coaching
- Marketing
- Inventory Management
- Merchandising
- Medicare Part D
- Pharmacy Benefit Management
- Business Development
- Leadership
- Cross-Functional Team Leadership
- Marketing Strategy
- Talent Management
- Management
- Talent Development
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