Guy R.
Delivering successful execution of business transformations | Director of Professional Services with a focus on program & project management • Expertise in risk mitigation & stakeholder collaboration
- Role
- Manager Program Management Office (Pmo) at Tahzoo
- Location
- Woodbridge, CT, US
- LinkedIn followers
- 500 followers
About Guy R.
Professional services and operations executive with a record of scaling implementation…
Experience
Manager Program Management Office (Pmo)
May 2024 — Present · Woodbridge, CT, US
Digital marketing agency, implementing AI based technologies that transform customer outreach and optimize customer journeys and conversions across digital distribution channels.Head of PMO• Delivered operational transformations affecting 43 staff across management, sales and delivery functions.• Directed PMO departmental staff.• Orchestrated full-spectrum program management processes that streamlined tasks from estimating to closure, empowering team members with best practices, resulting in 95% decrease in document rework.• Assembled and led a demo lab focused on product trials; facilitated live demonstrations for potential clients, resulting in an 80% decrease in lead contact-to-demo time.• Crafted engaging business presentations and compelling sales pitches through the use of corporate storytelling, resulting in a 30% increase in customer engagement during client meetings over 4 months.
Education
Stratford School of Aviation Maintenance Technicians
Airframe Mechanics and Aircraft Maintenance Technology/Technician
1999
Vaughn College of Aeronautics and Technology
Aerospace, Aeronautical and Astronautical Engineering
2001
Loughborough University
Aeronautical Engineering
1996
Skills
- Product Launch
- Product Lifecycle Management
- Testing
- Integration
- Document Management
- Soa
- Cae
- Cad/Cam
- Teamcenter
- Software Development
- Pre-Sales
- Saas
- Program Management
- Agile Methodologies
- Matrixone
- Sales Enablement
- Unix
- Business Process
- Configuration Management
- Requirements Analysis
- Cloud Computing
- Software Project Management
- Enterprise Software
- Sdlc
- Solution Architecture
- Requirements Management
- Catia
- Professional Services
- Business Process Improvement
- Go-to-Market Strategy
- Pdm
- Architectures
- Software Industry
- Systems Engineering
- Aerospace
- Software Engineering
- Product Management
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