Guy Ramos
Systems Support Associate @Shottracker Inc
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WORK HISTORY
Systems Support Associate @Shottracker Inc
Overland Park, KS, US
EDUCATION
Emporia State University
Minor, Information systems
Emporia State University
Bachelor's degree, Computer Science
ABOUT GUY RAMOS
ShotTracker empowers my role as a Systems Support Associate, where I actively contribute to maintaining and optimizing IT systems. My focus includes hardware installation, issue diagnosis, and minimizing downtime while supporting end-users and adhering to SLA guidelines. These responsibilities align with my academic foundation in Computer Science, complemented by a minor in Information Systems from Emporia State University. Leveraging hands-on experience from past roles, I prioritize collaboration to enhance IT operations and user satisfaction. My certifications, such as the Google Analytics Individual Qualification, reflect a commitment to expanding my technical capabilities. Motivated by a passion for innovative problem-solving, I aim to drive efficiency and excellence in every project I support.
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