Guy bin-Kaya Sangwa
Team Leader @24-7 Intouch
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WORK HISTORY
Team Leader @24-7 Intouch
CA
EDUCATION
Université de Saint-Boniface
Diploma's
ABOUT GUY BIN-KAYA SANGWA
Lead the team of Customer Service Representative to meet performance target • Provide front line supervision to agents ensuring proper training, support and customer service is supplied. Also perform other duties as assigned • Documents orders, changes, and other information regarding customer account to ensure accuracy and quality of service • To resolve users issues to meet expectations and ensure complete Customer satisfaction and provide advanced • Ensure that payroll information is correct, on time and accurate for my team
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