Guy Benham

About Guy Benham

An energetic, customer focused & innovative individual with a wealth of experience of problem solving and improving business performance in a large FTSE company across a broad spectrum of business areas. Including a proven ability to deliver large & small scale business improvement change to 3,500+ people, achieving real measurable benefitsAnalytical skills with a proven track record of understanding a business in alternative ways to drive new & unforeseen customer service improvement and/or value generating opportunitiesA tenacious individual that doesn’t accept mediocrity & always pushes to achieve the best that can be achieved. Ability to use all means of communication to influence key stakeholders directly or via networkingA proven record of taking new technologies & building ways of using them to gain previously unseen benefits or uncover new Insights into the businessA charismatic & engaging Leader that inspires & motivates a team to continually excel in what they do – whilst always making it an enjoyable & fun place to work. Years of experience in managing teams locally, nationally & internationally both as directly employed or via third partiesRecognised externally through awards as leading exceptional work in EMEA & by professional bodies as being the leading thinker in the UK on such matters as First contact resolutionHis core value is to make a difference in all that he does & an individual that thrives on real & meaningful challenges

Experience

1. Owner & CEO

   Jessie\'s Bites

   Jul 2021 — Present · Houston, TX, US

   Help you help your Pup live its best life.Hand made Healthy Puppy Food & Treats; made locally, by locals for locals. Nutritionist developed recipes, delivered to your door. A fully inclusive business delivering high quality products.

Education

• University of Hertfordshire

  BSc, Statistics & Operational Research

  1990 — 1993

• Barton Peverill college

  A levels

  1988 — 1990

Skills

• Consulting
• Analytics
• Business Strategy
• Account Management
• Change Management
• Sales
• Forecasting
• Project Delivery
• Analysis
• Operations Management
• Business Transformation
• Vendor Management
• Energy
• Training
• Resource Management
• Project Planning
• Call Centers
• Business Development
• Service Delivery
• Business Analysis
• Program Management
• Strategic Planning
• Coaching
• Performance Management
• Crm
• Management
• Project Management
• Customer Experience
• Business Process Improvement
• Customer Relationship Management (Crm)
• Business Process
• Leadership
• Business Intelligence
• Strategy
• Risk Management
• Team Management
• Process Improvement
• Stakeholder Management
• Team Leadership
• Outsourcing