Guy Baker
Senior Solutions Consultant at Beyond20 specializing in ServiceNOW CSA | Cherwell CCE | ITIL Expert | Scrum Master
- Role
- Senior Solutions Consultant at Beyond20
- Location
- San Diego, US
- LinkedIn followers
- 500 followers
About Guy Baker
Guy Baker has worked in many facets of the IT/IS industry over the past 28 years. He started out as a dBase and FoxPro developer, moved into the IT world supporting IT integrations for acquisitions and returned to the developer role creating web applications and workflows for SharePoint and Google Apps Suite. Along the way Guy participated in large network and desktop service desk management tool integrations and most recently signed on with Beyond20 the premiere ITSM, ITIL and DevOps consulting firm in the country. As a full-time Solutions Consultant, Guy is helping transform IT organizations through his primary role as a ITSM Tool Developer by providing a solid foundation to assist each client in maximizing its potential both inside and outside of IT. He has also revolutionized the Cherwell Service Management platform by creating internal API integrations to \"Step Through Business Objects\" allowing data driven solutions for clients that are scalable at the enterprise level. Areas of Beyond20 expertise include: • Project / Program Management / PMO consulting and assessments • CAPM, PMP, PgMP, and PRINCE2 certification training • Polestar Project Management and ITSM simulation workshops • Microsoft EPM training and consulting (Project, Project Server, and SharePoint) • ITIL / ITSM, COBIT, and ISO 20k training and consulting Beyond20 Specialties Project and Program Management consulting / training / assessments, Program Management Office (PMO) development, Microsoft Enterprise Project Management (EPM) tools, Microsoft Project, SharePoint, Project Server, CAPM / PMP certification instructor, PgMP, IT, Information Technology Infrastructure Library (ITIL), COBIT, ISO 20k, IT Service Management (ITSM), Certified ScrumMaster (CSM), Agile, Scrum, PRINCE2 Practitioner, biotech, healthcare, pharmaceuticals, drug development, project scheduling.
Experience
Senior Solutions Consultant
Jan 2020 — Present · US
ServiceNOW and Cherwell Integrations and Application Implementations Developer
Education
Villanova University
PMP, Project Management
2009 — 2009
Capella University
BS-IT, Information Technology, 4.0
2009 — 2012
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