Revathi Guthikonda

About Revathi Guthikonda

I am currently working as a System Engineer at Tata Consultancy Services. Experienced…

Experience

1. Assistant System Engineer

   Tata Consultancy Services

   Oct 2021 — Present · Hyderabad, IN

   Cloud Security & Reliability:• Ensured security and reliability of Azure and AWS environments by monitoring deployments, validating IAM access, and running regular health checks to minimize risks.• Cloud Platform Management:• Managed Azure portals (ORKCIM, ORPORTAL, ORFRA) and AWS services to maintain system availability and resolve issues quickly.• Monitored and verified GoldenGate replication for Reigate and Harmondsworth sites to ensure smooth data transfer and stability.• Containerization Concepts & Reliability:• Applied concepts of Kubernetes such as scaling and availability when monitoring application reliability, addressing system issues, and performing checks to maintain uptime.• Incident & Change Management:• Performed portal checks, restarts, and troubleshooting for BAM and KCIM systems.• Raised change requests (CRs), coordinated deployments, and resolved incidents within SLAs to maintain Operations.• Collaboration & Support:• Handled tickets related to access, registration, account creation, and deletion of users and companies, ensuringresolution within timelines.• Worked closely with Azure and Salesforce teams to resolve access denial and registration submission issues.• Supported AWS console and CloudFront by handling user-related issues, managing site details, and troubleshooting errors affecting service availability.PROJECTS• TCS British Telecommunications Project• Ensured system reliability by conducting Azure portal health checks, managing GoldenGate replication, validating access, and resolving critical incidents across cloud platforms.• Contributed to developing a product data platform for Walgreens, enabling users to manage and order items efficiently across online and in-store channels.