Gustavo Milanese

Co Founder Operations and Business Development @Lîlaby

Led end-to-end operations and project execution for international clients, delivering results in digital transformation and business process optimization- Global Project Delivery: Managed high-impact projects for clients like Abbott across 9 EMEA countries, coordinating IT, CRM, and marketing stakeholders. Ensured on-time delivery, multilingual communication (English/Spanish/Arabic), and alignment with strategic objectives- Operational Scaling: Oversaw operational structure and process standardization to support rapid scaling of delivery teams in LATAM, Middle East, and the U.S- Team Management: Recruited and managed cross-functional teams (developers, designers, marketers) in 3 continents. Focused on Agile execution, quality standards, and client satisfaction- Process & Tool Implementation: Designed internal workflows for presales, project scoping, and delivery using Agile practices and tools such as Jira and Trello- Brand & Platform Strategy: Led Lilaby’s rebranding and operational positioning to support international expansion and tech-enabled service models.