Gustavo Chan
IT Support Engineer at MobilityWare
- Role
- IT Support Engineer at MobilityWare
- Location
- Santa Ana, CA, US
- LinkedIn followers
- 500 followers
About Gustavo Chan
Although I worked plenty of other jobs while I was younger, I have always had a passion for technology. I have always believed life is all about learning new things and I strive to acquire new skills as often as possible.Fun fact about myself: I have once heard a Lion roar from 5 miles away!Certifications: CompTIA A+, currently working on MCSA. Future goals include Network+, Security+, and CCNA.Technical Skills: Windows 98 thru 8+, MS server 20••••12,Active Directory, Lync 2013 (Now Skype), Dell Kace (Help-desk, Imaging, Inventory, Windows and Software patching), DHCP, DNS, NAS, ShoreTel phones along with ShorTel server, Meraki APs.Technical Software: Encryption, PRTG, Oracle VM, MS Office including 365 cloud migration, Adobe Photoshop, Entire Citrix suite, Various Remote connection software, Android, chrome OS, iOS, OSX.
Experience
IT Support Engineer
Jan 2018 — Present
Education
Stanbridge University
Computer and Information Sciences and Support Services
2011 — 2013
Skills
- Call Centers
- Troubleshooting
- Technical Support
- Saas
- C#
- Microsoft Office
- Customer Support
- Software Documentation
- Computer Hardware
- Salesforce.com
- Microsoft Excel
- Windows 7
- Microsoft Word
- Customer Satisfaction
- Customer Service
- Account Management
- Outlook
- Networking
- Help Desk Support
- Active Directory
- Servers
- Microsoft Exchange
- Software as a Service (Saas)
- Microsoft Outlook
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