Gustavo Barbosa
Manager ERP Package Applications @DXC Technology
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WORK HISTORY
Manager ERP Package Applications @DXC Technology
Achievements• Coordinated Early Life Support for the Digital Transformation of a multimillion-pound business operation running in the Oracle Cloud Platform. • Represented Business as Usual IT Operations in large-scale Transition to Service of Oracle Supply Chain Management Cloud• Being consistently recognised internally and externallyResponsibilities• Manage a full-time remote team, coaching and mentoring through their development plans. • Apply ITIL Service Management principles to perform Incident Management, Problem Management and Release Management through the applications lifecycle.• Coordinate multiple teams in a fast-paced environment to deliver Early Life Support.• Apply Agile Kanban methodology using Jira Cloud for Triage, Investigation, Design, Build, Test and Release software code and configuration.• Take part in projects representing both Cloud and Legacy applications.
EDUCATION
Multiverse
Level 3 Team Leader (Chartered Management Institute), Management
Pearson
BTEC Level 2 Diploma in Team Leading, Organizational Leadership
Aston University
Master of Science - MS, Digital and Technology Solutions Specialist - IT Strategy
Colégio Estadual Pedro Macedo
Ensino Médio Técnico em Informática, Information Technology
ABOUT GUSTAVO BARBOSA
I strive to make a positive impact in my community and my organisation. I accomplish my purpose by having a strong work ethic combined with an achiever strength trait. This combination has enabled me to consistently exceed the expectations of me over the years. I am a professional with over 10 years of experience, majority being in the healthcare supply chain sector. I have delivered stabilisation of BAU Application Support in a range of high profile IT implementations. I coordinate cross-functional teams in an Agile environment to deliver excellent service for mission critical systems with direct impact on Public Healthcare. I contribute with Enterprise Architecture to create solutions which are IT Ops centric with a view of optimising issue resolution.
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