Gustav Herold
Production Support Manager & Team Lead at Fast Enterprises, LLC | Technical Experience in: Implementations, Integrations, and Product Development
- Role
- Manager, Implementation Team Lead at Fast Enterprises, LLC
- Location
- Santa Fe, NM, US
- LinkedIn followers
- 500 followers
About Gustav Herold
A product strategist with repeated success in building, scaling, and optimizing…
Experience
Manager, Implementation Team Lead
Jan 2024 — Present · Santa Fe, NM, US
Drive client implementation and utilization for a SaaS solution providing customized configurations, enhancement development, and vendor integration for a comprehensive DMV management platform, supporting multi-year contracts valuing up to $100M+- Lead product implementations by building client roadmaps, overseeing department development, cultivating valued client relationships, and coaching and mentoring new team members, empowering a team of 5 while consistently garnering approval from all key stakeholders including clients and internal leaders.Notable Projects- Building a product development strategy for MobileID, to support users- Orchestrating a new 3rd party integration feature enhancement, enabling secure documentation e-transfer- Developing custom software to interact with E-Signature hardware, consolidating equipment needs from multiple devices- Launching an interface upgrade through solution architecting based on new legislation guidelines.
Education
The University of New Mexico
Bachelor of Arts - BA, Philosophy
2003 — 2008
Binghamton University
Bachelor of Arts - BA, Philosophy, Politics, and Law
2006 — 2007
The University of New Mexico
Bachelor's degree, Philosophy
Skills
- Team Building
- Management
- Budgets
- Legal Writing
- Customer Service
- Non-Profit Program Development
- Research
- Hotels
- Marketing
- Revenue Management
- Event Management
- Hospitality
- Negotiation
- Microsoft Office
- Quickbooks
- Social Networking
- Social Media Marketing
- Customer Satisfaction
- Public Speaking
- Microsoft Excel
- Editing
- Social Media
- Account Management
- Fundraising
- Event Planning
- Marketing Strategy
- Leadership
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