Gurvinder Pal Singh Bhatia
Vice President, Digital Transformation Leader Focusing on Retail @Publicis Sapient
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WORK HISTORY
Vice President, Digital Transformation Leader Focusing on Retail @Publicis Sapient
Toronto, ON, CA
EDUCATION
Guru Nanak Dev Engineering College
Bachelor's Degree, Computer Science
SKILLS
ABOUT GURVINDER PAL SINGH BHATIA
I have around three decades of experience in driving Business growth, Handling C-Level level relationships, Go to Market strategies, Organic growth of accounts, Delivery Excellence, defining Digital strategy & roadmap, establishing Engineering practices & handling Business Transformation engagements for our clients across the globe. I work with C Suite to understand their challenges/goals and provide them with digital business solutions which help organizations to achieve success.Currently the Global Commerce Delivery Lead specializing in handling large Enterprise wide transformational projects working with Publicis agencies worldwide. Have managed Commerce and Digital solutions for multiple clients (specifically in Retail, Telecom & Heavy Industries domain) across North America, Europe and Asia. Extensive experience in managing complex enterprise wide transformational programs with globally distributed teams. Other responsibilities include account strategy, business development, driving engineering practices, managing quality of solution and people development. Played key leadership roles in the Commerce domain at SR_ for last 10 years delivering end-to-end Customer Experience solutions starting from acquiring a customer (Segmentation, Marketing), selling (Merchandizing, Online Store, Order management & Fulfillment) and retaining (Service & Loyalty) in both B2C and B2B space. Handled engagements in different ecosystems of big players such as Salesforce, Oracle and SAP Hybris along with custom implementations. Key Highlights• Instrumental in setting up & scaling the Oracle Commerce Capability group at SapientRazorfish• Managed some the largest Digital Transformation engagements at SR_ • Managing the Salesforce Commerce Cloud Capability group at Sapient & spearheading the Salesforce multi-cloud offerings• Driving the Engineering processes across technology practices in Devops, QE, Dev & PM domains• Defining Digital Business Strategy & roapmapMy Passion - Conceptualize, Define & Deliver digital solutions in this disruptive world that provide seamless connected experiences to the customer through multiple touch-points for the brand. Also enabling Brands to understand their customers better through unified customer view.
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