Gurvinder Arora

About Gurvinder Arora

Lead Technical Writer with experience in creating technical documents of high quality in a deadline-driven environment− Impressive success in preparing technical documentation including training materials, manuals, operating instructions, assembly instructions, reports, and appendices− Performed research on the data; read and interpreted engineering information, including drawings; wrote product descriptions and theory of operations; created maintenance procedures; edited materials and incorporated changes− Conducted research, including reading source material, using the application software, meeting with and interviewing subject matter experts (SMEs).− Expertise in editing the documentation, according to published standards and procedures− Experience with DITA XML, structured content authoring, CCMS, single sourcing, multi-channel publishing for better content reuse, scalability, and control− Exhibited leadership skills in mentoring the technical writing team members while supporting closure of changes related to controlled documentation− Merit in implementing project plan to ensure all documentation associated with batch redesign (i.e, SOPs, work instructions, etc.) was updated to be consistent with new design− Performed requirements grooming from the product management, UX and UI perspective− Release documentation like Release Notes, Deployment/Installation Guides, Administrators Guides, Notice.txt − Thought Leadership and marketing-related blogging as per the decided brand messaging− \"Requirements framing and documentation in the form of release/sprint goals, product backlog, epics, user stories, success criteria, sprint-end demo storyline and more− Acting as SME for Marketing team in defining documentation tasks for their products and services for evolving strategies and leading to business growth− Worked with illustrations and screen captures, and with graphics designers to create more complicated illustrations− Enhanced efficiency, improved and simplified documentation delivery by establishing key standards, developing plans and layouts for taking hard copy to electronic formats− Worked with engineering team on new product during development and production; authored associated publications

Experience

1. Technical Writing Manager

   Impetus

   Dec 2025 — Present · Indore, IN

Education

• MITM Indore

  B.E., Electronics and Communications Engineering

  2002 — 2006

• Symbiosis (Pune)

  Post Graduate Diploma, Technical Writing

  2011 — 2012

Skills

• Business Communications
• Template Creation
• Creative Writing
• Telecommunications
• Software Documentation
• Business Communication
• Business Process Improvement
• Technical Communication
• Manuals
• Technical Writing
• Robohelp
• Technical Content Reviewing
• Technical Documentation
• Technical Content Editing
• Hands-on Approach
• Content Writing