Guruswamy B M

About Guruswamy B M

I’m a customer-focused Technical Account Manager with 19+ years of experience in automation, DevOps, and enterprise technology. At Perforce, I manage strategic customer relationships across the Perfecto and BlazeMeter product lines — helping enterprise clients accelerate adoption, resolve technical challenges, and align testing solutions with business outcomes.My core strengths include solution consulting, technical enablement, pre-sales support, and cross-functional collaboration. I’ve led technical workshops, driven continuous testing adoption at scale, and serve as a trusted advisor delivering long-term business value.Prior to my current customer-facing role, I led partner enablement initiatives for Global System Integrators (GSIs), where I defined execution models and worked closely with alliance directors and funded heads to scale Perfecto SaaS adoption.My career spans the media monitoring and embedded systems domains, where I gained deep experience in QA automation, DevOps, performance engineering, technical support, and test/project management. I’ve also mentored teams, led advanced training sessions, and contributed to planning and resource optimization across delivery organizations.I’m a certified Perfecto Mobile Automation Specialist and an ISO 9001:2008/2015 Internal Auditor. Over the years, I’ve presented track sessions at Selenium conferences, taught advanced training courses, led roundtable discussions, and supported partners with actionable insights to improve delivery efficiency and value.

Experience

1. Principle Sales Engineer

   Perforce Software

   Jul 2025 — Present · Bangalore Urban, IN

   As a Principal Sales Engineer at Perforce, I partner with enterprise customers to accelerate their digital transformation through continuous testing, DevOps, and automation excellence.My role focuses on:• Understanding customer goals, architecture, and challenges to design the right technical solutions.• Driving adoption and best practices across the Perforce portfolio — including Perfecto, BlazeMeter, and other quality platforms.• Enabling teams with proof of concepts, solution workshops, and performance benchmarking.• Collaborating with product and engineering teams to influence roadmap alignment and ensure customer success.Passionate about helping organizations achieve measurable outcomes in quality, scalability, and delivery speed through innovative testing and automation strategies.

Education

• Visvesvaraya Technological University

  Master of Technology - MTech, VLSI and Embedded Systems

  2011 — 2014

• University Vishweshwaraya College of Engineering

  Bachelor's degree, Electrical, Electronics and Communications Engineering

  2005 — 2008

Skills

• Debugging
• Requirements Analysis
• Research
• Strategic Planning
• C
• Microsoft Office
• Editing
• Mobile Automation
• C++
• English
• Python
• Testng
• Embedded Systems
• Testing
• Device Drivers
• Embedded Software
• Robot Framework
• Windows
• Microsoft Word
• Html
• Devops
• Test Automation Framework
• Negotiation
• Teaching
• Customer Service
• Public Speaking
• Appium
• Powerpoint
• Microsoft Excel
• Outlook
• Budgets
• Selenium
• Agile Methodologies