Guruswami Yellala

About Guruswami Yellala

Company Years Of Experience Details L&T Infotech 1.9+ Project management experience in managing IT Infrastructure that includes teams like Windows, Unix, SQL, Oracle, Network, Network Security, Storage & Backup and Batch job monitoring, 10.5 Solid expertise in the area of SAP & SAP Security covering project management, consulting, design, implementation and support. Offer exemplary management, technical skills and business acumen, backed by a proven ability to bridge the gap between business requirements and technical processes. It also includes 1+ years of SAP GRC project management experience L&T 5 5 years in the area of Data Networking field with knowledge & hands-on experience in Switching, Routing & Network Management System AWARDS RECEIVED: Team Awards • Received best team award for CBS SQL tower in Year 2016 • Received best team award for Chevron SAP Security Team in Year 2014 • Received Team Performance award for capability transfer that ensured smooth landing of Project Olympic Rel-3 through excellent team work and co-ordination in Year 2008 Individual Awards • Received Valuable Contribution Award for demonstrating strong technical skills and focus on customer satisfaction that helped Chevron save $54K through process automation • Received STAR award five times from L&T Infotech Management for outstanding work at Chevron • Certificate of appreciation from Chevron for excellent support services and delivery achievement • Achieved SLP certification under the Supervisory Leadership Program conducted by Larsen & Toubro Limited, Electrical Business Group

Experience

1. Director - Cloud, Infra & Security

   LTIMindtree

   Nov 2022 — Present · Navi Mumbai, IN

   Working as Offshore Service Delivery Manager for Paramount Global IT Infra Support. We take care of providing 24x7 IT Infra support for the technologies comprising of Windows & Linux server, Cloud, Cloud cost optimization, Command Center, Content delivery, Database, Storage, Backup, Network, Monitoring tools, Batch job monitoring in managed services model. We supported Incident management, Service request management, Change management, Problem management Achieved significant cost savings in cloud cost optimization area Received average customer satisfaction index of 4.5 consistently Governed the problem management, automation and ensured that the targets are met Ensured shift left of activities from L2 to L1 command center team Effective governance of the project through dashboards & stand-up calls Consistently met all KPIs & margin targets Achieved delivery led growth through account mining & pursuing in new areas of support Managed resources in terms of their performance appraisals, movements, leave plans, collaboration, learning & development, rewards and recognition

Skills

• Sap Netweaver