Gururaj V Rayakar
Global Sales Operations Manager at IBM Encompassing the strategies, processes, and tools that enable a sales team to achieve its targets efficiently and effectively.
- Role
- Global Sales Operations Manager at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Gururaj V Rayakar
I have over 15+ years of experience overseeing IBM\'s sales support ecosystem. In the ISA Market, APAC and MEA Geos, and Global Sales platforms,I worked with general managers, senior vice presidents, and sales leaders in achieving sales targets ranging from $500 million to $20 billion in revenue for both large and small deal management systems by overseeing the following crucial pillars of sales operations 1. Sales enablement training 2. Sales plan quota deployment 3. Sales Pipeline Management 4. Singing & Revenue Forecast Management5. Sales Performance review management6. Sales analytics and reporting7. Sales compensation managementIn addition, I possess extensive knowledge of customer operations in the DTH (TATA PLAY) and health services sectors (Dr. Batra\'s). where I have managed customer acquisition, customer service, escalation management, VVIP account management, and customer retention to close the loop on pre- and post-sales cycles and promote long-term client success.Tools Used Salesforce—IBM Sales Cloud EPM Cognos Analytics (Enterprise Performance Management Dashboard)IBM Sterling- Configure, Price, QuoteOffice 360ASK INCENTIVE AI AssistantBox @ IBM for file backup and cloud storage.GreenSTAR-client engagement platformJira Cloud—Project ManagementMural @IBM—Visual CollaborationSAP SuccessFactors—HR Task ManagementMonday@IBM -Project Management
Experience
Global Sales Operations Manager
Apr 2022 — Present · Bengaluru, IN
Spearheaded global operations for HyperScaler business, enhancing pipeline analytics and sales programs. • Developed and implemented sales strategies, including quota setting and incentive plan design, to drive revenue growth. • Managed CRM systems and data integration, ensuring accurate revenue and signing forecasting.
Education
Training
Bachelor's degree, Computer and Information Sciences
1994 — 1997
Sheshadripuram College ,Bangalore
Bsc, Computer Science
1992 — 1997
Skills
- Training
- Project Management
- Team Building
- Management
- Start-Ups
- Performance Management
- Crm
- Service Delivery
- Business Development
- Business Analysis
- Leadership
- Operations Management
- Business Intelligence
- Vendor Management
- Team Management
- Business Strategy
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