Diraviam
Program Manager @FedEx
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WORK HISTORY
Program Manager @FedEx
Cologne, DE
Leading a strategic, multi-country e-invoicing compliance program across the EU, focused on digital transformation, regulatory alignment, and cross-functional execution. I work closely with IT, Tax, Legal, InfoSec, and external vendors to ensure secure and compliant data exchange with governments and customers.Highlights- Delivering a large-scale digital program impacting multiple EU markets, aligned with evolving local regulations and FedEx’s enterprise strategy- Leading stakeholder workshops to align roles (RACI), clarify delivery expectations, and resolve complex cross-functional challenges- Overseeing full vendor lifecycle — from RFP and negotiation to contracting and onboarding- Driving change management and communications, partnering with Sales, Marketing, and Customer Experience teams for seamless internal and external engagement- Presenting program status and business cases to C-level executives to secure budget, alignment, and strategic decisions- Defining and tracking KPIs, conducting post-implementation reviews, and embedding continuous improvement into future rollouts.
EDUCATION
Anna University
B.E
Universität Stuttgart
Master’s Degree
SKILLS
ABOUT DIRAVIAM
With over 9 years of professional experience, I specialize in program management, digital transformation, and regulatory compliance. Currently, as a Program Manager at FedEx, I lead a strategic EU-wide e-invoicing initiative, aligning with complex local regulations and driving enterprise-wide digital innovation. Passionate about fostering collaboration across IT, Tax, Legal, and external partners, I aim to deliver secure, compliant solutions that enhance operational efficiency and customer trust. My approach emphasizes aligning diverse stakeholder priorities with FedEx\'s mission to remain a trusted global leader in logistics. At FedEx, I oversee a large-scale, multi-country digital compliance program, managing cross-functional teams and vendor relationships from RFP through onboarding. My contributions include facilitating stakeholder workshops to resolve challenges, defining clear roles, and driving change management initiatives in collaboration with IT and legal teams. Through this role, I focus on delivering impactful solutions that blend strategic vision with operational execution, ensuring both regulatory adherence and business success.
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