Gurshan Kumar

About Gurshan Kumar

I am an enthusiastic professional with a passion for the Tourism Industry and a diverse set of skills that drive success. With excellent written and verbal communication skills, I possess the ability to effectively convey ideas and information, leaving a lasting impact on my audience. My confidence and articulate speaking abilities, honed through valuable experience, enable me to engage with others in a professional and influential manner. My in-depth knowledge of the Tourism Industry allows me to navigate its intricacies with ease, while my extensive network of contacts enhances collaboration and fosters valuable partnerships. A true entrepreneur at heart, I embrace challenges and proactively seek opportunities for growth and innovation. I have a knack for understanding and solving technical problems, allowing me to ensure seamless operations and contribute to efficient solutions. My skillful evaluation of options and generation of innovative ideas enable me to make well-informed decisions that drive optimal outcomes. As a team player, I thrive in collaborative environments, actively contributing to collective success. Equally, I excel when working independently, displaying a strong sense of responsibility and self-motivation. I am excited to connect and collaborate with like-minded professionals, fostering meaningful relationships, and exploring new opportunities within the ever-evolving world of tourism. Let\'s embark on a journey of growth and success together!

Experience

1. Operations Manager

   Inverted Prism

   Jul 2024 — Present · Gurugram, IN

   Inverted Prism | Experiential Learning Programs for School StudentsIndia | Global Educational ToursKey Responsibilities & Achievements- Designed and developed student group travel programs for long-haul destinations including the USA, Europe, Japan, Singapore, Sri Lanka, Australia, Kenya, Vietnam, and Dubai-Led end-to-end operations for international school tours – from product creation to post-departure wrap-up-Managed parent registrations, visa documentation, and communication, ensuring timely and accurate processing across multiple destinations- Coordinated with global DMCs (Destination Management Companies) to build seamless itineraries, accommodations, and experiences- Conducted orientation sessions for parents, covering visa documentation, travel readiness, and overall program understanding- Led comprehensive pre-departure briefings to prepare students and families on travel protocols, cultural expectations, packing, safety guidelines, and program flow- Conducted training programs for new tour managers to ensure quality, consistency, and student safety- Accompanied student groups as a Tour Manager, overseeing on-ground execution and handling real-time problem solving- Optimized backend processes to enhance travel operations, risk management, and overall customer experience- Served as a primary liaison between internal teams, vendors, schools, and parents, ensuring alignment and satisfaction.

Education

• Kendriya Vidyalaya

  Junior High/Intermediate/Middle School Education and Teaching

  2007 — 2009

• Jiwaji University

  Bachelor's degree, Mathematics and Computer Science

  2011 — 2014