Gurpreet Singh

Security Officer @Guardteck Security Corp.

Toronto, ON, CA

Conducted regular patrols of sales floor areas, including office supplies and technology sections, todeter theft and ensure customer safety.• Adhered to safety protocols, avoiding risky pursuits and ensuring the safety of all associates,supervisors, managers, and customers.• Wore a store headset to promptly respond to pages for incidents requiring assistance, such assuspected shoplifting, medical emergencies, and escalated customer interactions.• Maintained a visible presence throughout the shift, greeting customers at the entrance andcommunicating effectively with store management.• Handling and defusing potential conflicts, ensuring issues are resolved amicably and with minimal disruption.• Providing assistance and information to employees, visitors, and clients courteously and professionally.