Gurpreet Kaur
Implementation Project Manager @Deel
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WORK HISTORY
Implementation Project Manager @Deel
CA
Led end-to-end payroll implementations for clients across Canada, ensuring full compliance with federal and provincial regulations. • Managed multiple complex projects simultaneously, overseeing timelines, resource allocation, and stakeholder communication to ensure successful delivery. • Collaborated with cross-functional teams—including Sales, Legal, Product, and Compliance—to ensure seamless onboarding into Deel’s global payroll platform. • Conducted discovery sessions to understand client needs, gather technical and operational requirements, and configure payroll systems for optimal performance. • Delivered post-go-live support and relationship management, driving client satisfaction and resolving escalations in a timely and professional manner. • Authored process documentation and contributed to internal knowledge bases to improve implementation efficiency and consistency across teams.
EDUCATION
UWinnipeg PACE
Management certificate, Project Management
UWinnipeg PACE
Project Management Diploma, Project Management
Trinity Institute of Professional Studies (TIPS,Dwarka)
Bachelor's degree, Computer Science
SKILLS
ABOUT GURPREET KAUR
Results-Oriented Project Management professional who thrives on social interactions and loves the challenge Project Management provides of working with diverse teams of people and balancing the elements of complex projects - time, cost, scope. • Professional focused on relationships and interactions. Those are my passion and what I do best!I believe in the power of communication to transform everything in the business, especially people. Knowledge of Project Management techniques to plan, implement and monitor all kinds of projects• Handled and monitored the escalation of issues from various teams related to operations and reduced operation issues from 40% to 5% in 2 years by enhancing the underutilized tool through the addition of new features that helped in further in bringing issues upfront• Broad-based experience in choosing the optimal option and bridge the gap between the current and future state of the project.• Launched the application, True Balance, at PAN India Level, which started with research, executed the subsequent planning process, and ended with the successful launch of the application all over 28 states. • Worked cross-functionally with the other functional teams such as customer service team, user experience team to track the status of projects and to ensure requirements were met.• Communicated regularly and effectively with upper management and multi-directionally to provide updates and confirm full understanding of change request. • Held briefing sessions monthly with managers of all functional teams to inform about new additions in the product.• Successfully managed all aspects of the software development life-cycle( requirements analysis, design, development, integration, deployment, and training)• International experience with clients and colleagues in South Korea for project execution and go-live support. Strategic thinker, results-oriented, and detail-oriented professional with highly developed leadership skills and a high level of competency in business analysis and mobile application development.
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